SPARC

SPARC Support

Something not working, or a question we haven't answered below? We're a small team and we read every message.

Email us: hello@getsparc.app
We aim to reply within 2 working days.

Frequently asked

How do I add someone to my family?

Open Settings (tap your avatar) → FamilyInvite a member. Share the code that appears; they enter it when they set up the app to join your family space.

How do I sign in? I don't see a password field.

There are no passwords. Enter your email and we send a one-time code — type that in to sign in. If the code doesn't arrive, check your spam folder and that the address is spelled correctly.

How do I add a child?

Settings → Family → Add, then fill in their name and any details you want. Children don't get their own login — they're profiles inside your family space that you manage.

How do I delete my account or my family's data?

Settings → Security → Delete account. This removes your account, and — if you're the family owner — your family space and all of its events, tasks, lists, moments and photos. It can't be undone.

Can I sync events to my phone's calendar?

Yes. When you allow calendar access, your family events are added to your device calendar (and Google, if that's connected to it). We only add your events — we don't read the rest of your calendar.

How do I change the app's appearance?

Settings → Preferences — switch between light and dark.

What is "Plus"?

A plan we're building that will add more editing adults and a new moment every week. It isn't available to buy yet — the app is free, and families who join now keep founding perks when it arrives.

Is my family's data private?

Yes. Each family's space is visible only to that family, enforced at the database level. We don't sell your data or use it for advertising. See our Privacy Policy for the full detail.